TERMS OF SERVICE
Effective Date: August 24, 2026
These Terms of Service (“Terms”) govern your access to and use of the THE OG 420 website and your purchase of products from THE OG 420.
THE OG 420, a DBA of The OG 420 Inc. (“THE OG 420,” “we,” “us,” or “our”), operates this website and offers the products and services described in these Terms.
By accessing our website, creating an account, or placing an order, you agree to these Terms and any policies incorporated into them by reference.
1. ELIGIBILITY AND WEBSITE USE
You agree to use this website only for lawful purposes and in accordance with these Terms.
You may not use the website to violate any law, infringe the rights of another person, interfere with website security or operation, introduce malicious code, attempt unauthorized access, or engage in fraudulent activity.
THE OG 420 primarily sells apparel, accessories, skate products, and lifestyle merchandise. References to cannabis or 420 culture are part of the brand’s identity and do not constitute the sale or promotion of cannabis or controlled substances through this website.
2. PRODUCTS AND AVAILABILITY
We make reasonable efforts to accurately display and describe our products, including colors, designs, sizes, materials, and other characteristics.
Actual colors and appearance may vary depending on your device, display settings, manufacturing variations, and other factors.
All products are subject to availability. We may limit quantities, discontinue products, modify products, or refuse or cancel orders where reasonably necessary.
3. PRICING AND PAYMENT
Prices are displayed in the currency indicated on the website and are subject to change without notice.
Applicable taxes, shipping charges, duties, or other charges may be added where required.
We reserve the right to correct typographical, pricing, product-description, inventory, promotional, or other website errors. If an error affects an order you have already submitted, we may contact you with available options or cancel and refund the affected order where appropriate.
Payment must be successfully authorized before an order is fulfilled.
4. ORDERS
Submitting an order does not guarantee acceptance.
We reserve the right to refuse, limit, or cancel an order for legitimate reasons, including suspected fraud, payment issues, inventory errors, pricing errors, unauthorized resale activity, or violations of these Terms.
If we cancel an order after payment has been collected, the applicable amount will be refunded.
5. ORDER CANCELLATIONS
Customers may request to cancel an order until the order has been marked as shipped.
Once an order has been marked as shipped, it cannot be cancelled and will instead be subject to our applicable Returns & Exchanges policy.
Contact customersupport@theog420.com as soon as possible if you need to request a cancellation.
6. SHIPPING AND DELIVERY
Shipping estimates are estimates only and are not guaranteed delivery dates.
Once an order has been transferred to a shipping carrier, delivery may be affected by carrier delays, weather, transportation disruptions, customs processing, incorrect addresses, or other circumstances outside THE OG 420’s reasonable control.
Customers are responsible for providing complete and accurate shipping information.
7. LOST, STOLEN, OR MISSING PACKAGES
If a package appears to be lost in transit or has been incorrectly marked as delivered, contact us and we will make reasonable efforts to assist with a carrier investigation or claim.
Once a shipping carrier confirms that an order was delivered to the address provided by the customer, THE OG 420 is not responsible for packages that are subsequently lost or stolen.
Any replacement, refund, or other accommodation involving a disputed delivery will be evaluated based on the circumstances of the order and, where applicable, the outcome of the carrier’s investigation.
8. RETURNS AND EXCHANGES
Eligible return or exchange requests must generally be made within 30 days after delivery.
Depending on the circumstances, eligible merchandise may qualify for a refund or exchange.
Products must generally be returned in their original condition, unworn, unused, and with applicable original packaging or tags.
Sale and clearance merchandise is final sale and is not eligible for return or exchange unless required by applicable law or the product was received damaged, defective, or incorrect.
For hygiene-sensitive merchandise such as socks or underwear, if offered, the merchandise must be unopened, unused, unworn, and show no evidence of tampering with seals or packaging, where applicable.
Customers are generally responsible for return shipping when the return is based on preference, sizing, change of mind, or another reason not caused by THE OG 420.
THE OG 420 will generally cover reasonable return shipping when we shipped an incorrect item or the merchandise arrived damaged or defective, subject to verification.
Return shipping for skate decks, oversized products, or other larger items may be handled differently depending on the reason for the return and shipping circumstances.
Additional eligibility requirements and instructions are provided on our Returns & Exchanges page, which is incorporated into these Terms by reference.
9. REFUNDS
Approved refunds will generally be issued to the original payment method unless otherwise agreed or required by law.
Processing times after a refund is issued may depend on your bank, card issuer, or payment provider.
Original shipping charges may be non-refundable except where required by law or where the return resulted from an error by THE OG 420.
10. INTERNATIONAL ORDERS
International customers are responsible for applicable customs duties, import taxes, tariffs, brokerage fees, and other charges imposed by the destination country, customs authority, carrier, or other governmental authority.
Unless expressly stated otherwise at checkout, these charges are not included in product prices or shipping charges collected by THE OG 420.
THE OG 420 does not control these charges and cannot predict their amount.
Refusal or failure to accept an international shipment because duties, taxes, or other import charges are due does not automatically entitle the customer to a full refund. Any refund or credit will be determined after accounting for the circumstances and any shipping, return, customs, or carrier charges incurred.
11. PROMOTIONS AND DISCOUNT CODES
Promotions, discount codes, giveaways, and special offers may be subject to additional terms.
Unless otherwise stated, promotions may not be combined.
We reserve the right to modify, suspend, cancel, or end a promotion when reasonably necessary, subject to applicable law.
We may reject or cancel use of a promotion obtained or used through fraud, abuse, technical error, or violation of the applicable promotional terms.
12. CUSTOMER ACCOUNTS
You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.
You agree to provide accurate and current information and to notify us if you believe your account has been accessed without authorization.
We may suspend or terminate accounts used fraudulently or in violation of these Terms.
13. INTELLECTUAL PROPERTY
The website and its content, including THE OG 420 names, logos, trademarks, artwork, graphics, photographs, product designs, text, and other materials, are owned by or licensed to THE OG 420 and are protected by applicable intellectual-property laws.
You may use the website for personal, noncommercial shopping and informational purposes.
Nothing in these Terms grants permission to reproduce, distribute, modify, commercially exploit, or otherwise use THE OG 420 intellectual property without authorization.
14. THIRD-PARTY SERVICES AND LINKS
Our website may contain integrations with or links to third-party websites and services.
THE OG 420 does not control third-party services and is not responsible for their independent content, availability, privacy practices, or terms.
Your use of third-party services may be governed by separate terms and policies.
15. DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis.
We do not guarantee that the website will always be uninterrupted, error-free, secure, or free of harmful components.
Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.
16. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, THE OG 420, a DBA of The OG 420 Inc., will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the website or products purchased through it.
Nothing in these Terms limits liability that cannot lawfully be limited or excluded.
17. INDEMNIFICATION
To the extent permitted by law, you agree to indemnify and hold harmless The OG 420 Inc., doing business as THE OG 420, and its officers, directors, employees, and agents from claims, damages, liabilities, and reasonable expenses arising from your unlawful use of the website or material violation of these Terms.
18. WHOLESALE AND COMMERCIAL PURCHASES
These Terms are primarily intended to govern consumer retail purchases.
Dealer, wholesale, reseller, distributor, collaboration, licensing, or other commercial transactions may be governed by separate agreements, policies, or terms.
Unless otherwise provided in a separate written wholesale or dealer agreement, wholesale purchases are final sale and are not eligible for return or exchange except for merchandise received damaged or defective. Claims involving damaged or defective wholesale merchandise must be reported to THE OG 420 within seven (7) days of delivery.
Where separate commercial terms apply, those terms control to the extent of any conflict with these Terms.
19. PRIVACY
Your use of our website is also subject to our Privacy Policy, which describes how we collect, use, and disclose personal information.
20. GOVERNING LAW
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Nothing in these Terms deprives a consumer of rights or protections that cannot lawfully be waived.
21. CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes in our business, website, products, policies, or applicable law.
Updated Terms will be posted on this page with a revised Effective Date.
Your continued use of the website after updated Terms become effective constitutes acceptance to the extent permitted by applicable law.
22. SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.
23. ENTIRE AGREEMENT
These Terms, together with policies expressly incorporated by reference, constitute the agreement between you and THE OG 420 concerning your use of the retail website and purchases made through it, except where a separate written agreement applies.
24. CONTACT US
Questions regarding these Terms may be directed to:
THE OG 420
a DBA of The OG 420 Inc.
California, United States
customersupport@theog420.com