PRIVACY POLICY
Last Updated: August 24, 2026
THE OG 420, a DBA of The OG 420 Inc. (“THE OG 420,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit TheOG420.com, create an account, make a purchase, apply for a dealer or wholesale account, subscribe to marketing communications, contact us, or otherwise interact with our website and services.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Billing and shipping address
- Account login information
- Order and purchase information
- Return, exchange, and other customer service request information
- Customer service communications
- Marketing preferences
- Information submitted through forms on our website
If you apply for a dealer or wholesale account, we may also collect business-related information such as:
- Business or company name
- Seller’s permit or resale certificate information
- EIN or other business identification information
- Business address and contact information
- Website and social media information
- Other information necessary to evaluate or administer your dealer account
We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited, referring pages, and information collected through cookies or similar technologies.
2. How We Use Your Information
We may use the information we collect to:
- Process and fulfill orders
- Process payments and transactions
- Create and manage customer accounts
- Provide customer service
- Communicate with you about your orders or account
- Review and manage dealer or wholesale applications and accounts
- Send marketing emails and promotional communications where permitted
- Maintain and improve our website
- Prevent fraud, abuse, and unauthorized transactions
- Protect the security of our website and customers
- Maintain business and transaction records
- Comply with applicable legal, tax, accounting, and regulatory requirements
We may also use information for other purposes disclosed to you at the time the information is collected.
3. Orders and Payment Information
When you make a purchase, we collect information necessary to process and fulfill your order, including your name, contact information, billing address, shipping address, and order details.
Payment transactions may be processed by third-party payment processors, including Stripe. Payment processors may collect and process your payment card or other financial information according to their own privacy practices.
THE OG 420 does not need to directly store your complete payment card information when that information is processed securely by our payment provider.
4. Customer Accounts
If you create an account on our website, we may collect and maintain information necessary to administer your account, including your name, email address, account credentials, addresses, order history, and other account-related information.
You are responsible for maintaining the confidentiality of your account credentials and for notifying us if you believe your account has been accessed without authorization.
5. Dealer and Wholesale Accounts
Businesses applying to become authorized THE OG 420 dealers or wholesale customers may be asked to provide additional business information.
We use this information to evaluate applications, verify eligibility, establish and administer wholesale accounts, communicate with dealers, provide wholesale pricing and services, and maintain appropriate business and tax records.
We may verify information submitted in a dealer application when reasonably necessary to evaluate or administer the account.
6. Email Marketing
If you subscribe to our mailing list, otherwise consent to receive marketing communications, or where otherwise permitted by applicable law, we may use your contact information to send you information about products, promotions, special offers, company news, and other THE OG 420 communications.
We currently use third-party email marketing services, including Constant Contact, to help manage and deliver email communications. Constant Contact processes customer contact data in connection with providing those services.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our marketing emails. Constant Contact also requires appropriate permission for contacts receiving marketing emails through its platform.
Unsubscribing from marketing communications does not prevent us from sending transactional or service-related messages, such as order confirmations, shipping notices, password resets, or important account communications.
7. Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate and improve the website.
Cookies may be used for purposes such as:
- Remembering items in your shopping cart
- Maintaining login sessions and customer accounts
- Remembering preferences
- Supporting checkout and payment functionality
- Maintaining website security
- Understanding website performance and usage
- Supporting third-party services integrated with our website
Some cookies are necessary for the website and ecommerce functionality to work properly.
Third-party services integrated with our website may also use cookies or similar technologies according to their own privacy practices.
Your browser may allow you to block, delete, or otherwise control cookies. Disabling certain cookies may prevent portions of our website from functioning correctly.
8. How We Share Information
We do not sell or rent customer contact lists for monetary compensation.
We may disclose personal information to service providers and other parties when reasonably necessary to operate our business, including providers that assist us with:
- Ecommerce and website operation
- Payment processing
- Shipping and order fulfillment
- Email and marketing services
- Website hosting and security
- Customer account management
- Business operations and technical support
- Fraud prevention
- Professional, accounting, or legal services
We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect the rights, property, security, or safety of THE OG 420, our customers, or others.
If THE OG 420 is involved in a merger, acquisition, financing, sale of assets, reorganization, or similar business transaction, information may be transferred as part of that transaction where permitted by law.
9. Third-Party Services
Our website relies on third-party platforms and service providers to provide certain functionality.
These providers may process information according to their own privacy policies and terms. Depending on the services you use, these providers may include payment processors, email marketing providers, ecommerce technology providers, shipping providers, website hosting providers, and other technology services.
We encourage you to review the privacy practices of third-party services when appropriate.
10. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain your account, fulfill the purposes described in this Privacy Policy, meet our business and recordkeeping needs, resolve disputes, prevent fraud, and comply with applicable legal, tax, and accounting requirements.
Retention periods may vary depending on the type of information and why it was collected.
When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
11. Your Privacy Choices
Depending on where you live and applicable law, you may have certain rights regarding your personal information.
These may include the right to request:
- Access to certain personal information we maintain about you
- Correction of inaccurate information
- Deletion of certain personal information
- Information regarding how your personal information is used or disclosed
- Withdrawal from certain marketing communications
Certain requests may be subject to exceptions permitted by law. For example, we may need to retain transaction information for tax, accounting, fraud-prevention, or other legal purposes.
To submit a privacy request, contact us at customersupport@theog420.com.
We may need to verify your identity before completing certain requests.
12. California Privacy Rights
California residents may have additional rights regarding their personal information under applicable California privacy laws.
Depending on which laws apply to THE OG 420 and the circumstances of your request, these rights may include rights to know or access certain personal information, request correction or deletion, and obtain information about certain disclosures of personal information.
California privacy laws contain specific applicability thresholds and exceptions, so not every right necessarily applies to every business or situation.
You may contact us at customersupport@theog420.com with questions or requests concerning your personal information.
We will not unlawfully discriminate against you for exercising applicable privacy rights.
13. Children’s Privacy
Our website is intended for a general audience and is not directed to children under the age of 13.
We do not knowingly collect personal information online from children under 13. If we learn that we have collected personal information from a child under 13 in circumstances requiring parental consent, we will take appropriate steps to delete or otherwise address that information.
If you believe a child under 13 has provided personal information to us, please contact us at customersupport@theog420.com.
14. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored through our website.
15. International Visitors
THE OG 420 is based in California, United States.
If you access our website from outside the United States, your information may be processed or stored in the United States or other locations where our service providers operate.
Privacy and data protection laws in those locations may differ from those in your country.
Where required by applicable law, we will take appropriate measures regarding the processing and transfer of personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, website, services, technology, or applicable requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices. California’s Attorney General also recommends keeping website privacy policies current.
17. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us at:
THE OG 420
A DBA of The OG 420 Inc.
Email: customersupport@theog420.com
Website: TheOG420.com